Responsible Gaming at Pure Casino
Responsible gaming matters at Pure in Canada. We focus on safer play, clear controls, and practical support so you can feel secure when you play online. We follow strict rules to help ensure every Canadian participant has a safe and fair experience.
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Game outcomes are transparent and independently checked. Results are determined by random number generators that are certified and tested every month by recognised third-party labs. If something doesn’t feel right, dispute-resolution channels are available and follow established procedures.
Player Controls & Dashboard Tools
We provide tools to help you manage play in CAD. Your account dashboard is designed to show activity clearly so you can make informed decisions. Customers can view total deposits, time spent logged in, and wager history. This information stays up to date, making it easier to spot patterns early.
- Set deposit limits in CAD for daily, weekly, or monthly cycles.
- Set net loss limits in CAD to match your comfort zone.
- Use reminders that trigger after time or spending thresholds.
- Take temporary session breaks when play starts feeling too intense.
When you change limit settings, we send an email confirmation. Limits can’t be adjusted instantly, which helps reduce rash decisions. If you prefer fewer conditions, you can also opt out of bonuses. Promotions include clear terms that explain requirements and restrictions.
Healthy Play Habits & Pauses
To keep play enjoyable, start by checking habits instead of guessing. Use your account statistics to compare sessions, deposits, and recent wagering. A structured approach can help, especially when your schedule or budget changes. Alerts can prompt action after a certain amount of time or money has been spent.
If you need a break, cooling-off and self-exclusion are available from your profile. These options are designed to be straightforward, without complicated steps. Both features are enforced right away and help protect your decision over time.
Account Security & Data Privacy
We protect accounts with multi-level identity checks and strong verification. Two-factor authentication, strong password policies, and advanced monitoring help ensure only verified users can access sensitive information. As required by Canada law, personal and transaction data stays private and is not shared without permission.
We use SSL/TLS with at least 256-bit encryption to protect identity documents, contact details, and banking information. Active firewalls and intrusion detection systems secure communication between browsers and our servers. Certified payment gateways that follow PCI DSS handle deposits and withdrawals in CAD. Tokenisation helps protect payment details so full credentials are not visible to technical staff.
Only verified professionals with a legitimate need can access stored data. Players can request access, copies, or deletion of stored information under GDPR and local privacy laws. If suspicious access or a breach is detected, we notify users promptly with clear next steps.
Choosing Limits That Fit
Limits are flexible, but they work best when they are specific. Choose numbers that fit your entertainment budget in CAD. Set them when you feel calm, then let the tools do their job. If you want guidance, trained professionals are available 24/7 in Canadian and English through support.
| Tool | CAD Range | How It Works |
|---|---|---|
| Deposit limits | $ (daily/weekly/monthly) |
|
| Net loss / loss limits | $ (daily/weekly/monthly) |
|
| Session time controls | Time spent logged in (tracked) |
|
| Cooling-off (time-out) | A few days to a few weeks |
|
| Self-exclusion | 6 months to 1 year to open-ended |
|
| Spending-limit alerts | $ (near self-imposed or system-recommended limits) | Alerts prompt action when you’re getting close to limits, including after a certain amount of time or money has been spent. |
| Account activity overview | Total deposits; wager history; outstanding $ balances | Customers can see total deposits, time spent logged in, and a history of wagered amounts; outstanding $ balances stay safe and can be withdrawn per the platform’s withdrawal policy. |
| Support & resources | 24/7 (Canadian and English) |
|
Practical Next Steps
If you want more structure, start with deposit and loss limits in CAD, then enable reminders. Review your activity overview regularly and adjust limits thoughtfully. This website is intended for users aged 18 and older.